Smartphone Apps -- Exercises from page 39

5. Listen and repeat the words in colour in A. Then match A to B to form sentences.

1. How many followers b) have you got on twitter?
2. I get breaking news all day, f) so I don't watch the news on TV.
3. To set up a packet data box connection, a) select Mobile Networks.
4. Leave a voice message e) and I'll listen to it later.
5. I prefer having a face-to-face c) conversation on Skype.
6. It's easy to keep in touch with poeople d) when you've got these apps.

6. Listen and repeat the words in colour. Then copy and complete the sentences.

1. You don't have to pay for this app - it's free.
2. Is the number of characters in an SMS limited?
3. If you are paying low rates, it means you are getting a cheap deal.
4. Your home telephone is called a landline.
5. A recipient is someone who received something.
6. I was born in England, so French is a foreign language to me.
7. To change the clock display on your phone, go into settings.

7. Listen and repeat the words in colour. The words in colour are in the wrong sentences. Write the sentences correctly in your notebook.

1. Can you translate this word into English, please?
2. An error message will appear if you make a mistake.
3. Does this app allow us to create groups for messaging?
4. My friends and I use Instagram to share our photos.
5. If the message contains more than 140 characters, you can't tweet it.
6. This app helped me navigate through the city.
7. Tap this and it opens the wireless and network settings.
8. After you install the app, activate it with your password.

8. Which sentences are logical? Correct the illogical sentences in your notebook.

1. When you meet someone face-to-face, you see them.
2. You can read listen a voice message in your phone.
3. You can translate a text from one language to another.
4. You usually use a landline phone outside inside a building.
5. You navigate in order to reach a destination.
6. If you are allowed to do something, you mustn't can do it.

Vocabulary Unit 9

 Vocabulary Builder

SMARTPHONE FEATURES

Battery life: vida de la bateria 

Budget model: model econòmic

Child-safe: segur per a nens

Device: dispositiu

Dust-resistant: resistent al pols

Feature: característica

Good value: ben valorat

GPS monitoring system: Sistema de monitoreig GPS

High-quality: Gran qualitat

Lens: Lent

Mapping software: Programari de mapa 

Office apps: Aplicació d'oficina

Protective case: Funda protectora

Remotely: Remotament

Shatterproof: Resistent als cops

Speakerphone: Altaveu de mòbil

Water-resistant: Resistent al aigua

Zoom control: Control de zoom

Smartphone Apps

Activate: Activar

Allow: Habilitar / Permetre

Appear: Apareixer 

Breaking news: Noticies d'ultima hora

Characters: Caràcters 

Face-to-face: Cara a cara

Followers: Seguidors

Foreign language: Llengua estrangera

Free: Gratuït

Keep in touch: Mantenir el contacte

Landline: Telefon fix

Low rates: Tarifes baixes

Navigate: Navegar

Packet data: Paquets de dades

Recipient: Destinatari

Settings: Configuracions

Share: Compartir

Tap: Polsar / Tocar

Translate: Traduir

Tweet: Tuitejar

Voice message: Missatge de veu

Extra!

Airplane mode: Mode avio

Android: Android

Charger: Carregador

Contactes: Contactes

Display: Pantalla

iOS: iOS

Lock code: Codi de bloqueig

Memory expansion: Expansió de memòria 

Reception: Recepció

Ringtone: To de trucada

Selfie mode: Mode selfie

SIM card: Targeta SIM

Speed dial: Marcatge ràpid 

Swipe: Alliberar espai (Fer neteja) 

Voice dialing: Marcació per veu 

WiFi hotspot: Punt d'accés WiFi

Smartphones - Dialoge

 Customer and Sales Assistant

A: Can you help me, please? Why is this smartphone cheaper than that one?

B: This one is a budget model. That one is a top-of-the-range phone. It's got all the latest features.

A: What are the main differences between them?

B: The main advantage of budget smartphones is the lower price. They've got the same basic functions, but they haven't got as many extra features.

A: Can you still get a good Internet connection on the cheaper ones?

B: Yes, no problem. 

A: What about downloading films?

B: If you want a smartphone for downloading, playing games, etc. it's better to get one of the more expensive models. This Timewise Mercury is great value.

A: What other disadvantages has the budget smartphone got?

B: The camera isn't as good as on an expensive model. The images are lower resolution and the lens and sensors are lower quality.

A: That's good to know. The camera is what I use the most.

B: Also, the battery in a budget smartphone doesn't last as long as in the more expensive models. The battery life is less than eight hours. The others last more than ten.

A: OK. Thank you for the information.

TRANSLATION

A: Pots ajudar-me, siusplau? Per què aquest mòbil és més barat que aquest altre? 

B: Aquell és el model econòmic. Aquest altre és un mòbil d'alta gamma. Porta incorporades totes les últimes característiques.

A: Quines són les principals diferències entre ells?

B: El principal avantatge dels mòbils econòmics és el preu reduït. Tenen les mateixes funcions bàsiques, però no tenen tantes característiques extra.

A: Pots tenir una bona connexió a Internet igualment?

B: Sí, sense problema.

A: I en quan a baixar pel·lícules?

B: Si vols un mòbil per baixar, jugar a jocs, etc. és millor comprar un dels més costosos. Aquest Timewise Mercury val la pena.

A: Quins altres inconvenients té el mòbil econòmic? 

B: La càmera no és tan bona com la dels més costosos. Les imatges són de menys resolució i les lents i sensors són de menys qualitat.

A: Està bé saber això. La càmera és la que més utilitzo.

B: A més, la bateria en un mòbil econòmic no dura tant com en els models costosos. La vida de la bateria es de menys de vuit hores. Les altres duren més de deu.

A: D'acord. Gràcies per la informació.

Rescheduling Meetings - Dialogue

 DIALOGUE

A: Hello! Is that Mrs Brody? This is Mark Brown, Geraldine Marsden's administrative assistant at Compusafe.

B: Hello, Mark. What can I do for you?

A: Well, unfortunately Mrs Marsden is ill, so she won't be able to work for three days.

B: Oh, I'm sorry to hear that.

A: The problem is, she won't be able to make it to the meeting you arranged for tomorrow. Can we reschedule it?

B: Certainly. Let's look at the calendar.

A: What date is convenient for you? How about Tuesday, 5th January?

B: I won't be available on that day. I'll be busy with staff training.

A: I see. Mrs Marsden will also be free on Wednesday, 6th January. Would that suit you?

B: I've fot a staff meeting in the afternoon, but I'm free in the morning.

A: Great! Will 11 o'clock in the morning be OK?

B: Yes, I'll write it in my diary.

TRANSLATION

A: Hola! Parlo amb la senyora Brody? Soc en Mark Brown, l'assistent administratiu de Geraldine Marsden a l'empresa Compusafe.

B: Hola, Mark. Què puc fer per tu?

A: Bé, desafortunadament la senyora Marsden està malalta, per això no podrà treballar durant tres dies.

B: Oh, ho sento.

A: El problem es que no podrà assistir a la reunió que has organitzat per demà. Podem reorganitzar-la?

B: Certament. Fem un cop d'ull al calendari.

A: Quina data és convenient per a tu? Què en penses del dimarts dia 5 de gener?

B: No estaré disponible aquell dia. Estaré ocupada entrenant a l'equip.

A: Ja vec. La senyora Marsden també estarà lliure el dimecres dia 6 de gener. Això s'adaptaria a tu?

B: Tinc una reunió de l'equip per la tarda, però estic lliure pel matí.

A: Perfecte! A les 11 del matí?

B: Sí, ho escriuré a l'agenda.

Scheduling Meetings -- Exercices from page 33

 Working with Vocabulary

5- Match A to B to form phrases. Then listen and repeat.

1. tied -- up
2. hold -- a meeting
3. give -- a presentation
4. make -- arrangements
5. check -- your calendar
6. take -- place

6- Listen and repeat the words in colour. Then choose the correct response.

1. Is Friday mid-afternoon convenient for you? No, I'm afraid I'll be tied up all day.
2. Can you confirm the date for the meeting with the software testers? Just a moment, I'll check the calendar.
3. Have you made a list of all the participants? Yes, all the members of the customer relations department.
4. Are you free on Wednesday afternoon at 13:00? I'm sorry. I already have something planned.
5. Unfortunately, I'm busy all day on the 30th. Let's look for another date that is convenient for us both.
6. It's important you attend the meeting with Electrastore Parts. You'll learn a lot of essential information.
7. Has the meeting with the programmers been scheduled? Not yet, I have to check when Ms Carson is available.
8. I'm sorry, I have a previous commitment in the morning. Don't worry. We can rearrange for another day.

7- Listen and repeat the words in colour. Then copy and complete the sentences.

1. At eight o'clock, I have a video conference scheduled with the IT company in Miami.
2. The meeting will start at one o'clock sharp. You mustn't be late.
3. We've prepared some light refreshments - coffee, tea, cake and fruit.
4. The only equipment I'll need at the software conference is my laptop.
5. Participants will receive a pack containing all the information from the smartphone presentation.
6. We'll have a short break at half past two.

8- Copy and complete the sentences. Use the words in bold to help you.

1. You can't schedule two meetings for the same person at the same time.
2. When people are tied up, it means they are busy.
3. If a meeting starts at 9.00 sharp, it won't start later.
4. Light refreshments include things like coffee and tea.
5. When a time is convenient for you, it means that you are free.
6. You have a break when you want to stop working for a few minutes.

Scheduling Meetings -- Unit 8 Vocabulary

 Vocabulary Builder

ARRANGING A MEETING

attend the meeting: atendre / assistir a la reunió

break: descans 

busy: ocupat

check your calendar: revisar el calendari

confirm: confirmar

convenient: oportú

equipment: equip, equipament

free: lliure

give a presentation: fer una presentació

hold a meeting: dur a terme una reunió

light refreshments: refrescs lleugers

make arrangements: arreglar, preparar

pack: paquet

participants: participants

previous commitment: compromís previ

schedule: programar, organitzar

sharp: agut, exacte

take place: tenir lloc

tied up: lligat

video conference: videoconferència

RESCHEDULING

alternative date: data alternativa

appointment: cita, hora

arrange: organitzar, preparar

cancel: cancel·lar

feel ill: trobar-se malament

get lost: perdre's

got the dates mixed up: confondre les dates

held up in a traffic jam: retingut en un atasc de vehicles

leave ... urgently: marxar urgentment

participate: participar

postpone: posposar

reorganise: re-organitzar

reschedule: re-programar (una reunió, event, ...)

running late: fer tard

suit: adaptar

switch: canviar

TIME

half past: dos quarts, i mitja

o'clock: en punt

quarter past: un quart

quarter to: tres quarts

ten past: i deu, deu minuts passats

twenty to: vint minuts per

EXTRA!

absent: ausent

adjourn: aplaçar

boardroom: sala de juntes, de conferències

chairperson: president, moderador

conference call: trucada de conferència

delay: retràs, retard

instead: en lloc de

make it: arribar, aconseguir-ho

minutes: minuts

punctual: puntual

verify: verificar

vote: vot

wrap up: resumir

Dialogue Unit 7

 A COMPLAINT

Customer Relations Clerk: Good morning, it's Izan from Almata. How can I help you?

Customer: Good morning, it's Jake Ronalds from Magic Electrics. We've got a problem with the Intel Pentium processor we received yesterday. The cooling system doesn't work.

Customer Relations Clerk: I'm sorry to hear that. In order to make a complaint, I have to fill a form with your information. First of all, repeat the name of your company and let me know your customer number, please.

Customer: It's Magic Electrics, and my customer number is ME357.

Customer Relations Clerk: You said ME347, right?

Customer: No, it's ME357, not 347.

Customer Relations Clerk: Oh, OK. Would you let me know your name and invoice number?

Customer: Yes, my name is Jake Ronalds, and the invoice number is 007865.

Customer Relations Clerk: OK. Please tell me the name of the product and check if it's under warranty.

Customer: It's an Intel Pentium Processor, and it is under warranty until the next year.

Customer Relations Clerk: Alright. Almost done. Just repeat the problem that you have got so I can write it here in the form, please.

Customer: Sure. The processor we received yesterday has got defects. The cooling system is not working.

Customer Relations Clerk: OK. Thank you so much. I've put the form in the system and we will collect the item to repair it at our own expense. As it hasn't even been two days from the delivery date, we will offer you a discount for the next order.

Customer: Oh, that's perfect. Thank you.